Privacy Policy

Effective Date: April 18, 2026

This Privacy Policy describes how Citrus Collective collects, uses, and protects your personal
information when you visit this website or interact with our services.
By using this website, you agree to the terms outlined below.

Information We Collect
We collect personal information that you voluntarily provide to us, including:
  • Name
  • Email address
  • Phone number
  • Business details (if provided through inquiry forms)
  • Payment information (when purchasing services)
This information is typically collected when you:
  • Fill out a contact or inquiry form
  • Join our email list
  • Book a service
  • Communicate with us directly

How Your Information Is Used
We use your information to:
  • Respond to inquiries and communicate with you
  • Provide and deliver services
  • Process payments
  • Send updates, resources, or marketing emails (only if you opt in)
  • Improve our website, services, and client experience
We do not use your information for any purpose beyond what is outlined here.

Email Marketing
If you subscribe to our email list, you may receive occasional emails related to updates, offers, and
resources.
You can unsubscribe at any time using the link provided in our emails.
We use third-party platforms (such as email marketing providers) to manage our communications.

Third-Party Services
We may use trusted third-party platforms to operate our business, including but not limited to:
  • Website platforms (e.g., Showit)
  • Email marketing platforms (e.g., Flodesk)
  • Booking or client management tools
  • Payment processors
These platforms may collect and process your data according to their own privacy policies. Citrus
Collective is not responsible for how these third parties manage your data.

Sharing Your Information
We do not sell, trade, or rent your personal information.
Your information may only be shared when necessary to:
  • Provide services (e.g., payment processing)
  • Comply with legal obligations
  • Protect our rights or business

Data Storage & Security
We take reasonable steps to protect your personal information and store it securely.
However, no method of transmission over the internet is completely secure. While we do our best to protect your data, we cannot guarantee absolute security.

Your Rights
You have the right to:
  • Request access to your personal data
  • Request corrections or updates
  • Request deletion of your data
To make a request, please contact us using the information below.

Cookies
This website may use cookies or similar technologies to improve your browsing experience and
understand how visitors use the site.
You can disable cookies through your browser settings if you prefer.

Children’s Privacy
This website is not intended for children under the age of 13.
We do not knowingly collect personal information from children.

Changes to This Policy
This Privacy Policy may be updated from time to time.
Updates will be reflected by a revised effective date at the top of this page.

Contact
If you have any questions about this Privacy Policy or how your data is handled, you can contact:
Citrus Collective
hello@citruscollective.ca